templates/static/Block/payments_faq.html.twig line 1

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  1. {% trans_default_domain 'frontend' %}
  3. <div id="accordion" class="accordion faq">
  4.     <div class="accordion-item ">
  5.         <a href="#" class="accordion-head collapsed" data-toggle="collapse" data-target="#accordion-item-11">
  6.             <h6 class="title">Which payment options are available?</h6>
  7.             <span class="accordion-icon"></span>
  8.         </a>
  9.         <div class="accordion-body collapse" id="accordion-item-11" data-parent="#accordion">
  10.             <div class="accordion-inner">
  11.                 <p>
  12.                     Payments must be made through a secure online credit or debit card payment. Bank transfer payments are coming soon and must be made in euros (EUR) or U.S. dollars (USD).
  13.                 </p>
  14.             </div>
  15.         </div>
  16.     </div>
  17.     <div class="accordion-item ">
  18.         <a href="#" class="accordion-head collapsed" data-toggle="collapse" data-target="#accordion-item-12">
  19.             <h6 class="title">Are payments safe?</h6>
  20.             <span class="accordion-icon"></span>
  21.         </a>
  22.         <div class="accordion-body collapse" id="accordion-item-12" data-parent="#accordion">
  23.             <div class="accordion-inner">
  24.                 <p>
  25.                     All credit card payments are encrypted and compliant with current legal and technical standards. Furthermore, all credit card payments must be made on a 3D-Secure (3DS) card, which is a layer of security that requires the cardholder to enter a unique password, SMS code, or temporary PIN, in order to protect both users and merchants from payment fraud.
  26.                 </p>
  27.             </div>
  28.         </div>
  29.     </div>
  30.     <div class="accordion-item ">
  31.         <a href="#" class="accordion-head collapsed" data-toggle="collapse" data-target="#accordion-item-13">
  32.             <h6 class="title">What does 3D-Security mean for credit card payments?</h6>
  33.             <span class="accordion-icon"></span>
  34.         </a>
  35.         <div class="accordion-body collapse" id="accordion-item-13" data-parent="#accordion">
  36.             <div class="accordion-inner">
  37.                 <p>
  38.                     3D Secure is an increasingly common layer of security in online credit and debit card transactions and requires the cardholder to enter a unique password, an SMS code, or temporary PIN. 3D Secure is used to protect both users and merchants from payment fraud.
  39.                 </p>
  40.             </div>
  41.         </div>
  42.     </div>
  43.     <div class="accordion-item ">
  44.         <a href="#" class="accordion-head collapsed" data-toggle="collapse" data-target="#accordion-item-14">
  45.             <h6 class="title">My credit card is not 3D-Secure. What can I do?</h6>
  46.             <span class="accordion-icon"></span>
  47.         </a>
  48.         <div class="accordion-body collapse" id="accordion-item-14" data-parent="#accordion">
  49.             <div class="accordion-inner">
  50.                 <p>Please contact the bank that issued your card and request 3D-Security on your card. This should be a free addition.</p>
  51.             </div>
  52.         </div>
  53.     </div>
  54.     <div class="accordion-item ">
  55.         <a href="#" class="accordion-head collapsed" data-toggle="collapse" data-target="#accordion-item-15">
  56.             <h6 class="title">How can I make a bank transfer?</h6>
  57.             <span class="accordion-icon"></span>
  58.         </a>
  59.         <div class="accordion-body collapse" id="accordion-item-15" data-parent="#accordion">
  60.             <div class="accordion-inner">
  61.                 <p>
  62.                     Bank transfers, online or in-person at your bank, are coming soon
  63.                 </p>
  64.             </div>
  65.         </div>
  66.     </div>
  67.     <div class="accordion-item ">
  68.         <a href="#" class="accordion-head collapsed" data-toggle="collapse" data-target="#accordion-item-16">
  69.             <h6 class="title">Are worldwide bank transfers possible?</h6>
  70.             <span class="accordion-icon"></span>
  71.         </a>
  72.         <div class="accordion-body collapse" id="accordion-item-16" data-parent="#accordion">
  73.             <div class="accordion-inner">
  74.                 <p>
  75.                     Bank transfer payments are coming soon. At that time, worldwide bank transfers will be available and payments must be in euros (EUR) or U.S. dollars (USD).
  76.                 </p>
  77.             </div>
  78.         </div>
  79.     </div>
  80.     <div class="accordion-item ">
  81.         <a href="#" class="accordion-head collapsed" data-toggle="collapse" data-target="#accordion-item-17">
  82.             <h6 class="title">In which currencies can I pay?</h6>
  83.             <span class="accordion-icon"></span>
  84.         </a>
  85.         <div class="accordion-body collapse" id="accordion-item-17" data-parent="#accordion">
  86.             <div class="accordion-inner">
  87.                 <p>
  88.                     Currently all payments must be in euros (EUR).
  89.                 </p>
  90.             </div>
  91.         </div>
  92.     </div>
  93.     <div class="accordion-item ">
  94.         <a href="#" class="accordion-head collapsed" data-toggle="collapse" data-target="#accordion-item-18">
  95.             <h6 class="title">How do I get my credits after I pay?</h6>
  96.             <span class="accordion-icon"></span>
  97.         </a>
  98.         <div class="accordion-body collapse" id="accordion-item-18" data-parent="#accordion">
  99.             <div class="accordion-inner">
  100.                 <p>
  101.                     After receiving your payment, we will deposit credits to your account based on the amount received.
  102.                 </p>
  103.             </div>
  104.         </div>
  105.     </div>
  107.     <div class="accordion-item ">
  108.         <a href="#" class="accordion-head collapsed" data-toggle="collapse" data-target="#accordion-item-19">
  109.             <h6 class="title">Are refunds available?</h6>
  110.             <span class="accordion-icon"></span>
  111.         </a>
  112.         <div class="accordion-body collapse" id="accordion-item-19" data-parent="#accordion">
  113.             <div class="accordion-inner">
  114.                 <p>
  115.                     No, all sale are final and refunds are not available. Like a cinema, we only refund credits in the case of technical failure.
  116.                 </p>
  117.             </div>
  118.         </div>
  119.     </div>
  121.     <div class="accordion-item ">
  122.         <a href="#" class="accordion-head collapsed" data-toggle="collapse" data-target="#accordion-item-20">
  123.             <h6 class="title">How can I cancel my recurring membership?</h6>
  124.             <span class="accordion-icon"></span>
  125.         </a>
  126.         <div class="accordion-body collapse" id="accordion-item-20" data-parent="#accordion">
  127.             <div class="accordion-inner">
  128.                 <p>
  129.                     {% if is_granted('ROLE_USER') %}
  130.                         {%- if not app.user.activeCreditsMembership -%}
  131.                             {% set membershipLink = path('credits_membership_create') %}
  132.                         {%- else -%}
  133.                             {%- if app.user.activeCreditsMembership.isCancellationScheduledRequested() or app.user.activeCreditsMembership.getCancellationScheduled() -%}
  134.                                 {% set membershipLink = path('credits_membership_undo_cancel') %}
  135.                             {%- else -%}
  136.                                 {% set membershipLink = path('credits_membership_cancel') %}
  137.                             {%- endif -%}
  138.                         {%- endif -%}
  139.                     {% else %}
  140.                         {% set membershipLink = path('app_login') %}
  141.                     {% endif %}
  142.                     Visit your <a href="{{ membershipLink }}" class="link-secondary" target="_blank">Membership</a> page to cancel or for more information. Cancellation takes effect on your next billing date and will be confirmed once processed.
  143.                 </p>
  144.             </div>
  145.         </div>
  146.     </div>
  148. </div>